About Us

Headquartered in Sacramento, California, InstantExpert's(sm) parent company, TeleDirect, has been in business since 1961.

TeleDirect processes over 185,000 calls monthly and supports an all-USA, English first language staff of more than 200 call center & lead processing experts.

Featured in the Sacramento Business Journal's fastest growing companies 2004, 2005, 2006 and soon, 2007, TeleDirect's existing client base of more than 3,200 SMBs (small and medium sized businesses) enjoy the quality that can only occur with a company built on cutting edge technology, 100% U.S.-based employees and a nearly two-decade base of market expertise.

We are English-first language, Spanish Bi-lingual, SalesForce.com Application Exchange approved, and the only on-demand capable call center in the world. Recently TeleDirect acquired the security certification of ISO 27,001, making us the nation's only ISO 27,001 Certified Call Center.

Leveraging TeleDirect’s expertise in On-Demand services, InstantExpert(sm) is able to bring a highly innovative advertising solution to SMBs, Media Partners, and Trade Associations. Experience allows InstantExpert(sm) to provide this unique service that instantly ties advertising to tracking.